Web Clipper Safari or Firefox

2/26/16 UPDATE: Several updates later and they refulse to address the WEBCLIPPER not functioning. Their ratings are going downhill as well. Probably because they are trying to pack too many features to compete and keep premium customers happy but at the same time they are ignoring the issues that made them stand out from the best. Hey Evernote, if you ever read these things…stop acting like a mosquito and look this way. Your best customers who got you this far are begging you to pay attention to them. And you can start by allowing your free version customers to contact you via email privately instead of throwing us all into forums and ignoring the issues. Good luck!

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It is too bad that Evernote does not wish to hear from their customers even though they have been loyal and helping them grow if they don’t have premium service even though there appears to be no solution for users who are paid for the webclipper issue. Online there are thousands reporting the same issues and they still keep updating the app without ever even murmuring the problem with webclipper not working for Mac users on Safari or Firefox. The reason I say this, is because I am fed up. I am backing up all my notes and deleting this app soon and will never support them again. I have reccomended Evernote to countless people since they started as an option to help people clip an article or page from the web and save them in the same layout and as beautiful as they appear on the web browsers. To me, and to many countless users, that is one of the only elements that have really set Evernote appart from any other word processing, notes or organizing apps out there.

There are countless of Permium users complaining you are ignoring them as well. So free or paid it appears you simply are beyond yourself.

Unfortunately, they have the numbers to show that X amount of people install their apps or have installed them and they don’t wish to address their incapability to work hard to fix the issue. So they don’t and that brings me to integrity. They lost it.

As with a million options out there now, I would rather just advice anyone who is frustrated to look for alternatives paid or free than to continue to support an app developer who has lost its integrity to its customers. Paid or free. Your reputation must have gotten to your head and you may somehow think it’s okay to ignore problems. It’s not. With all the competitors and all the social media and communes out there, there is no reason to support companies who lack integrity by showing complete disrespect to their community of users and customers.

Creatinga a fan with a good product is something to hold on to and not something to take for granted. I hope everyone does this to stick it to them where it counts: Their numbers

Update: Months later: They still won’t make webclipper wrok. It was the main reason to get the app. Otherwise it’s just another note app on the cloud like any other app. Until they fix the web clipper it’s just useless. Used to love this but no more.

Ricochet005 about Evernote